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New to PDF Files?   
In order to view the White Papers we have linked here, you will need to have a copy of Adobe Acrobat Reader installed.  If you do not already have it, you can get a copy here.

Get Acrobat Reader

Saving PDF files...

1. Click on the Document Title you would like.

You will be taken directly to the download page on the Crystal Decisions site and presented with a download dialog box

2. Choose  'Save this file to disk...'

3. Once the file has been downloaded, you can simply browse to the folder and double-click the filename.pdf  to open the file.

 

 
Got Winzip?   
Some of our other resources may be in the form of .zip files.

In order to view the contents of a .zip file you will need a copy of Winzip.  If you do not already have a copy you can get one here.

Get Winzip

 

 

Support

Welcome • About Us • Products • Downloads • Support

 

Making sure our products are the very best they can be is of utmost importance to us.

bulletPlease send any questions, comments, ideas or support requests about any of our offerings using our Feedback Form*.

 

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If you would like to submit a suspected bug (yuck!) you may have found to us at Surfing Gecko Software, simply complete our Bug Report Form*.

 

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If you would like to submit a request for a special feature or have an enhancement request, by all means we would like to hear from you.  You can submit your idea by using our online Enhancement Form.

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Please allow 72 hours for response to any submissions

Updates for our product offerings will be messaged to registered customers via the email address specified in their registration.

General Availability updates will be listed publicly on the Product Updates page.

* - Be sure to check the Support FAQ's to see if your question can be answered there.

 

  Hot Downloads
bullet Crystal Ease Update(s)
bullet Crystal Ease 2.0 (30-day) Evaluation
bullet Crystal Ease 3.0 (30-day) Evaluation
bullet North America Map Package (2.57MB)
bullet United States Map Package (2.51MB)
bullet Complete Map Package (8.15MB)
 
 Hot White Papers and Briefs
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Exporting to RTF - Report Design tips - This document is intended to assist you in creating a report that will export successfully to Rich Text Format (RTF), with a minimum of format changes.

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Exporting to MS Excel  - It is not always as straightforward as it would seem.  There are some things to be aware of from a design standpoint.

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Printer Dependency - A great little paper that outlines some key issues surrounding designing  Crystal reports that are universally accepted for various printers, video drivers, screen resolutions etc.

bullet

Export Limitations - This is a really handy spreadsheet that lists out what is supported for what format when exporting a Crystal report. (.zip file)

bullet

  Export Limitations (v9) - This file outlines which features Crystal Reports version 9.x supports for exporting. This information is broken down by export format

 

 

 

 

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