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New to PDF Files?   
In order to view the White Papers we have linked here, you will need to have a copy of Adobe Acrobat Reader installed.  If you do not already have it, you can get a copy here.

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Saving PDF files...

1. Click on the Document Title you would like.

You will be taken directly to the download page on the Crystal Decisions site and presented with a download dialog box

2. Choose  'Save this file to disk...'

3. Once the file has been downloaded, you can simply browse to the folder and double-click the filename.pdf  to open the file.

 

 
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Some of our other resources may be in the form of .zip files.

In order to view the contents of a .zip file you will need a copy of Winzip.  If you do not already have a copy you can get one here.

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Misc. White Papers

Here is a listing of some miscellaneous White Papers and Technical Briefs that you may find useful.

Crystal Reports Related:

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Report Design Paper Listing - This is a compiled paper that lists out the currently available White Papers and Briefs available on the Crystal Decisions Support site.

This is a living document so you may want to bookmark this page as the document does get updated as new papers are published.

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Report Design FAQs - This document answers some of the most common technical support questions we receive about report design. Most of these answers include cross-references to additional information in Knowledge Base articles or technical papers on our support website. Applies to version 5 or higher of the Crystal Reports Designer and the Seagate Info Report Designer.

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Sample Reports - In this document, you will find a listing of sample reports created by Technical Support. These sample reports demonstrate various techniques of report creation. The purpose of these samples is to demonstrate a concept. These sample reports are fully documented and not supported by technical support. Included is a description of each application and a link to its download location.

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Access 2000 (Tables, Indexes and Select/Parameter Queries) - This document focuses on reporting off of a Microsoft Access 2000 database using Crystal Reports (CR) 8. It covers the creating of tables, indexes, and queries in Access 2000. The intended audience is for users who will be designing reports off Microsoft Access. This information applies to Crystal Reports 8 and later and Seagate Info 7.5 and later.

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Exporting to MS Excel  - This document is intended to assist you in creating or modifying a report in the Crystal Reports Designer, Seagate Info Report Designer, or the Design tab of Seagate Analysis that exports successfully to Microsoft Excel.

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Printer Dependency - This document discusses how you can design reports that print consistently across different computers. Includes workable solutions, tips, tricks, and design criteria to help you make use of the increased functionality of the Crystal Reports Designer and Seagate Info Report Designer for version 5 or higher.

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Connection Method Advantages - Outlines the advantages of various methods of connecting your Crystal reports to their data source.  Good to know stuff.

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"Error detected by database dll" - This is a common Crystal error and this document outlines some troubleshooting steps to resolve the issue.

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Export Limitations - This file contains a spreadsheet outlining which features Crystal Reports version 8.5 (build 8.5.0.217) supports for exporting. This information is broken down by export format, and lists the exact version of all the exporting DLLs that shipped with Crystal Reports version 8.5.0.217. (.zip file)

 

Export Limitations (v9) - This file outlines which features Crystal Reports version 9.x supports for exporting. This information is broken down by export format

 
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Everything about Running Totals - This file contains a paper and sample reports that explain how to calculate running totals using the three possible methods available in Crystal Reports. Included is an overview of running totals, a comparison of the advantages and disadvantages of the three methods, and sample code for all three methods. Applies to all versions of Crystal Reports

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Subreports (design issues) - This document steps you through the insertion of linked and unlinked subreports into a report created with Crystal Reports Designer. Includes tips, tricks, and advanced techniques of using subreports.

 

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